How To Fix Device Descriptor Request Failed (Unknown USB Device ) Error In Windows 10

Device descriptor request failed is an error which is common in Windows 10. This error can be caused by various factors such as outdated or corrupt drivers, power supply issues, faulty cables, etc. In this article, we will show you how to fix this error.

Blog Title: How to Fix the Device Descriptor Request Failed Error for Unknown USB Devices in Windows 10

If you’re getting the “Device Descriptor Request Failed” error in Windows 10 when you try to connect an unknown USB device, don’t worry. There’s an easy fix.

Just follow these steps:

1. Plug in the USB device to the computer.
2. Wait for Windows to fail the device.
3. Go to Device Manager and find the Unknown Device under USB Controllers.
4. Right-click on it and select Properties.
5. Click on the Driver tab.
6. Click on Update Driver.
7. Select Browse my computer for driver software.
8. Select Let me pick from a list of available drivers on my computer.
9. Choose the driver for the USB device from the list and click Next.
10. The driver will now be installed and the Device Descriptor Request Failed error should be fixed.

Solution 1 – Update the Generic USB Hub Drivers

If you’re getting the Device Descriptor Request Failed error, it’s likely because of a problem with the Generic USB Hub drivers. You can often fix the problem by updating the drivers.

To do that, follow these steps:

1. Press Windows Key + X to open the Win+X menu and choose Device Manager from the list.

2. When Device Manager opens, locate the Generic USB Hub and expand it.

3. Right-click each USB Root Hub and choose Properties from the menu.

4. When the Properties window opens, go to the Driver tab and click the Update Driver button.

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5. Select the Search automatically for updated driver software option.

Windows will now try to find and install the latest drivers for the Generic USB Hub. Once the drivers are updated, the problem should be resolved.

Solution 2 – Scan Your PC For Hardware Changes

If you’re still seeing the Unknown USB Device (Device Descriptor Request Failed) error in Windows 10, it’s worth trying to scan your PC for hardware changes. This is relatively easy to do and you can do it by following these steps:

1. Press Windows Key + X to open the Win+X Menu and then select Device Manager from the list.

2. In Device Manager, expand the Universal Serial Bus controllers section.

3. Right-click each USB controller and select Uninstall device.

4. Confirm the uninstallation and then restart your PC.

5. Windows will automatically reinstall the drivers for your USB controllers.

After your PC restarts, check if the Unknown USB Device (Device Descriptor Request Failed) error still appears. If it does, try the next solution.

Solution 2 – Reinstall the USB Drivers

If you’re still having this problem after trying the first solution, you might need to reinstall your USB drivers. To do that, follow these steps:

1. Press Windows Key + X and choose Device Manager from the list.

2. Find your USB device in the list and right click it. Choose Uninstall.

3. Restart your computer.

4. Press Windows Key + X and choose Device Manager from the list.

5. Find your USB device in the list and right click it. Choose Uninstall.

6. Restart your computer.

7. Connect your USB device to the computer.

8. Windows will automatically install the drivers for your device.

Solution 4 – Disable USB Selective Suspend Setting

One way to fix the Device Descriptor Request Failed error is to disable the USB Selective Suspend Setting. This setting is known to cause problems with some USB devices and can lead to the Device Descriptor Request Failed error. To disable the USB Selective Suspend Setting, follow these steps:

1. Press the Windows + R keys to open the Run dialog box.

2. Type “powercfg.cpl” into the Run dialog box and press Enter.

3. Click on the “Change plan settings” link for the current power plan.

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4. Click on the “Change advanced power settings” link.

5. Expand the “USB Settings” section.

6. Expand the “USB selective suspend setting” section.

7. Change the setting to “Disabled” for both “On battery” and “Plugged in”.

8. Click on the “OK” button to save the changes.

After making these changes, restart your computer and check to see if the Device Descriptor Request Failed error is still occurring.

Solution 5 – Use the Windows Troubleshooting Tool

If you’re still having problems with Unknown USB Device (Device Descriptor Request Failed) error, you might be able to fix the problem simply by using the Windows Troubleshooting tool. To do that, follow these steps:

1. Press Windows Key + X to open Win + X menu and choose Control Panel from the list.

2. When Control Panel opens, go to View network status and tasks.

3. In the left pane, click Change adapter settings.

4. Locate your USB device, right-click it and choose Properties from the menu.

5. Click the Hardware tab and locate your USB device.

6. Click Properties and then click the Change Settings button.

7. In the Properties window, click the General tab and click the Troubleshoot button.

8. Windows will now try to automatically fix the problem.

9. Once the troubleshooting process is finished, try to connect your USB device and check if the problem is still there.

Solution 6 – Perform A System Restore

If the Device Descriptor Request Failed error started appearing after a certain event, you might be able to fix the problem by performing a System Restore. This is especially true if you installed new software or drivers before the problem started appearing.

To perform a System Restore, follow these steps:

1. Go to Start > type ‘restore’ > select Create a restore point.

2. On the System Properties window, click the System Restore button.

3. Choose the restore point that you want to use and click Next.

4. Confirm the restore point and click Finish.

5. Restart your computer and check if the problem is fixed.

Must Read

-If you see the error “Device Descriptor Request Failed” or “Unknown USB Device (Device Descriptor Request Failed)” in Windows 10, it means that your USB device is not recognized by Windows. This can be caused by a number of factors, including faulty drivers, power issues, or hardware problems. Here are some troubleshooting tips to help you fix the problem.

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-First, try unplugging and replugging in your USB device. This can sometimes refresh the connection and get Windows to recognize the device.

-If that doesn’t work, try uninstalling and reinstalling the drivers for your device. To do this, open Device Manager (you can search for it in the Start menu), find your device in the list, right-click on it, and select Uninstall. Then, restart your computer and try plugging in your device again. Windows should automatically install the drivers for it.

-If you’re still having trouble, it could be due to a power issue. Try plugging your device into a different USB port, or into a USB port on a different computer. If that doesn’t work, try using a different USB cable.

-If you’re still having no luck, there could be a hardware problem with your device. Try plugging it into another USB port on your computer, or into a different computer altogether. If you can get it to work on another computer, then the problem is most likely with your original computer and not with the device itself.

Conclusion

Thanks for taking the time to read this article. I hope that it has helped you to fix the Device Descriptor Request Failed (Unknown USB Device ) error in Windows 10. If you have any further questions or comments, please feel free to leave them in the comments section below.

Dannie Jarrod

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